Service difficulty report · Heat Exchanger · Boeing 7378

Difficulty date
July 6, 2026
Submitted
July 9, 2026
Operation
Air carrier
Aircraft
N310RF
Make and model
Boeing 7378
Aircraft serial
44451
Aircraft time
19,794 hours, 7,484 cycles
Part
Heat Exchanger
Part number
1828204
Condition
Dirty
Location
Zone 100
Stage of operation
CL
How discovered
O
Nature of condition
J
Precautionary procedure
B, A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: AFTER TAKEOFF FROM DFW, BOTH PACKS FAILED AFTER REACHING 32,000 FEET. CREW ACCOMPLISHED AN EMERGENCY DESCENT AND THE CABIN ALTITUDE REACHED A MAX OF 13,000 FEET. THE CREW ELECTED TO RETURN TO DFW. EMERGENCY DECLARED AND AIRCRAFT LANDED OVERWEIGHT WITHOUT INCIDENT. MAINTENANCE FOUND HEAT EXCHANGES CLOGGED AND DIRTY ACCOMPLISHED WASHING OF BOTH PACK HEAT EXCHANGERS IAW EA376934 UP TO STEP 9.

More about the Boeing 737-8