As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
WHILE PERFORMING INSPECTION OF THE DESCENT DEVICES, TWO DESCENT DEVICES FELL TO THE FLOOR, BREAKING THE SEALS. THE AIRPLANE WAS REMOVED FROM SERVICE (GROUNDED) UNTIL THE DESCENT DEVICES WERE REWOUND, RESEALED, AND RESTOWED. THE CAUSE FOR THE DESCENT DEVICES FALLING TO THE FLOOR IS UNKNOWN.