Service difficulty report · Door · Boeing 767281

Difficulty date
December 8, 2017
Submitted
January 3, 2018
Operation
Air carrier
Aircraft
N787AX
Make and model
Boeing 767281
Aircraft serial
23020
Aircraft time
61,198 hours, 44,510 cycles
Part
Door
Condition
Unsecure
Location
Escape Reel
Stage of operation
LD
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

THE FIRST OFFICER'S EMERGENCY ESCAPE ROPE CONTAINER DOOR OPENED DURING LANDING. WHILE THE AIRPLANE WAS REMOVED FROM SERVICE (GROUNDED), THE FIRST OFFICER'S ESCAPE ROPE WAS RE-STOWED INTO THE ROPE'S CONTAINER IN ACCORDANCE WITH THE 767 AMM SO THAT THE ROPE DID NOT APPLY PRESSURE ON THE DOOR. THE CAUSE OF THE DOOR OPENING WAS THE ESCAPE ROPE HAD SHIFTED POSITION INSIDE THE ROPE'S CONTAINER.