What was found
ENTRY DOOR SAFETY LATCH POPPED IN FLIGHT CAUSING A FORWARD ENTRY DOOR EICAS MESSAGE. UNABLE TO RE-SECURE LATCH IN FLIGHT. AIRCRAFT WAS GROUNDED.
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
ENTRY DOOR SAFETY LATCH POPPED IN FLIGHT CAUSING A FORWARD ENTRY DOOR EICAS MESSAGE. UNABLE TO RE-SECURE LATCH IN FLIGHT. AIRCRAFT WAS GROUNDED.