Service difficulty report · Windshield · Boeing 767338

Difficulty date
January 29, 2026
Submitted
January 30, 2026
Operation
Air carrier
Aircraft
N363CM
Make and model
Boeing 767338
Aircraft serial
24853
Aircraft time
101,530 hours, 36,930 cycles
Part
Windshield
Part number
141T480149
Part serial
20035H1965
Condition
Failed
Location
Zone 200
Part time
11,494 hours, 3,759 cycles
Stage of operation
CR
How discovered
V
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING CRUISE FL340, ABOUT 2 HOURS INTO FLIGHT, LEFT FORWARD WINDOW SHATTERED. REMOVED AND INSTALLED L1 WINDOW PER AMM 56-11-01 UP TO STEP 31. FIRST TORQUE 1830L. 2ND TORQUE 2145L. 3RD TORQUE 0100L. COMPLETED STEP 31, ACRO SEAL. INSTALL IS COMPLETE OPS CKS NORMAL. THIS COMPLETES WO-16336183.