Service difficulty report · Controller · Boeing 767338

Difficulty date
September 13, 2026
Submitted
September 15, 2026
Operation
Air carrier
Aircraft
N362CM
Make and model
Boeing 767338
Aircraft serial
24316
Aircraft time
118,515 hours, 35,375 cycles
Part
Controller
Part number
79275515
Part serial
880139
Condition
Defective
Location
Zone 400
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
B, A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

WHILE CRUISING AT FL370 BETWEEN THE CALIFORNIA AND NEVADA BORDER, THE FO AND CAPT HEARD A BEEPING NOISE COMING FROM THE MAIN DECK CARGO AREA. ABOUT 30 SECONDS AFTER THAT THEY RECEIVED A MASTER WARNING EICAS CABIN ALTITUDE. AT THAT TIME THEY BOTH DONNED OXYGEN MASKS AND ESTABLISHED CREW COMMUNICATIONS & DECLARED AN EMERGENCY WITH ATC (EDC). THEY THEN AIR DIVERTED TO KLAS (DIV). AFTER LANDING FIRE TRUCKS DID A VISUAL INSP ON THE EXTERIOR OF ACFT TO SEE IF THERE WAS ANY VISIBLE DAMAGE; WHICH THERE WASN’T & CONTINUED TO TAXI AND PARK. MTX GROUNDED AC , MTX TROUBLESHOT AND REMOVED AND REPLACED PRV CONTROLLER IAW AMM 36-11-19.AND RH ENGINE PRSOV PRECAUTIONARY IAW AMM 36-11-09 OPS CHECK GOOD. ACFT REMAINS NO ETOPS