As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
DURING FLIGHT WAS FOUND 1L WINDOW CRACKED (windshield outer panel). AIRCRAFT RETURNED TO BOGOTACORRECTIVE ACTION:1L WINDOW WAS REPLACED IN ACCORDING TO AMM 56-11-01 PAG 401 TO 411, AND WINDOW HEATING SYSTEM CHECKED IAW AMM-30-41-00/501 WITH SATISFACTORY RESULTS