Service difficulty report · Door · Boeing 767383

Difficulty date
October 3, 1996
Submitted
March 26, 2000
Operation
General aviation
Aircraft
N984AN
Make and model
Boeing 767383
Aircraft serial
24357
Part
Door
Condition
Unlocked
Location
Lt Fwd
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
B, A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIR RETURN: DURING FLIGHT FROM SKGT TO SKBO AT 28,000 FEET, FWD ENTRY DOOR LIGHT ILLUMINATED WITH EICAS MESSAGE. FLIGHT ATTENDANT REPORTED THE DOOR HANDLE COMING OUT OF LOCKED POSITION AND STRONG NOISE. CABIN ALTITUDE INCREASED RAPIDLY, BUT WAS CONTROLLED IN MANUAL. EMERGENCY DESCENT EXECUTED. CABIN ALT DID NOT EXCEDE 10,000 FEET. AIRCRAFT RETURNED TO SKGT. CHECKED DOOR LOCK MECHANISM, AND FOUND LOCK OF THE DOOR LEVER (EXTERIOR SIDE) UNLOCKED. IT WAS REPOSITIONED. (X)