As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
CANNOT OPEN MAIN PAX (L10) DOOR FROM INSIDE, HAD TO OPEN FROM OUTSIDE. REMOVED EXCESS PAINT ON OUTSIDE OF DOOR WHICH PREVENTED OUTSIDE HANDLE FROM MOVING TO OPEN POSITION WHEN ATTEMPTING OPENING FROM INSIDE. INSIDE HANDLE THEN OPENED DOOR PROPERLY.