As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
R1 OUTER PANE SHATTERED AT FL 360 OVER CINNY. ACCOMPLISHED QRH PROCEDURES. DIVERSION TIME: 1 HOUR 11 MIN. REPLACED R1 WINDOW PER AMM 56 11 11 801 AND 56 11 11 400 801. REPLACED RIGHT FWD WINDOW HEAT CONTROL UNIT PER AMM 30 41 11 000 801 AND 30 41 11 400 801. NO DEFECTS NOTED. ALL SYSTEMS OPS CHECK NORMAL. AIRCRAFT OK FOR SERVICE.