As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AFTER DE-ICING ON PUSHBACK COULD NOT GET THE NR 2 ENGINE TO START. WHEN PLACING START SWITCH TO GROUND PRESSURE WENT UP. NO N2 N1 ROTATION. START VALVE OPEN LIGHT ILLUMINATED. BLEEDS ARE OFF. REMOVED CRANK PAD VERIFIED BOTH UPPER AND LOWER STARTER GEARS ARE MOVING ON GEAR BOX. REPLACED STARTER REF 80 11 01 400 801. C/W ALL LEAK CHECKS AND OPS CHECK STARTER OPS CHECK NORMAL.