As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
RT FMC FAILURE VTK FLAG F/O MAP WOULD NOT RESET AT FL380. ACFT GROUNDED. PULLED & RESET BOTH FMC COMPUTOR C/B VTK FLAG CLEARED, OPS NORMAL. PERFORMED FMC FIM TASK 801-34-61, NO CURRENT FAULTS. SYS VERIFIED GOOD. PERFORMED CDS FIM TASK 809-31-63, NO FAULTS.