As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
GATE AGENT REPORTS SHE CANT OPEN THE L-1 DOOR. FOUND L1 OUTSIDE DOOR HANDLE HARD TO LATCH/UNLATCH,ALSO FOUND LOWER GATE STRIKING DOOR CUTOUT-NO GAP WHEN CLOSED. FOUND 3 DOOR STOP PINS OUT OF ADJUSTMENT CAUSING DOOR HANDLE TO BIND DURING OPENING. ADJUSTED STOP PINS IAW MM 52-11-00-820-801, PARA U. ADJUSTED UPPER GUIDE ARM IAW PARA H TO CLEAR LOWER GATE RIDING CONDITION. DOOR OPS CKS OK.