SDR ASAA2013061295087

Service difficulty report · Acars · Boeing 737890

Difficulty date: June 12, 2013
Submitted: June 18, 2013
Operation: Air carrier
Aircraft: N592AS
Make and model: Boeing 737890
Aircraft serial: 35190
Aircraft time: 20,707 hours, 6,499 cycles
System (JASC): 3160 · Central Display
Part: Acars
Condition: Malfunctioned
Stage of operation: NR
How discovered: O
Nature of condition: O
Precautionary procedure: O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM PROMPT ON ACARS MISSING. SATCOM SHOWS LOGGED OFF ON TECH MENU. ACFT GROUNDED. CONFIRMED FAULT. NO SAT PROMPT ON CDU ON THE MENU PAGE. SATCOM DATA UNIT (M9242) SHOW NO LIGHTS ON LB1, LB2, SBD. PULLED & RESET SATCOM C/B AT P18-2, GRID D14, 30 SECONDS LATER, SAT PROMPT/ICON APPEARED ON CDU. SATCOM DATA UNIT NOW SHOW ALL GREEN LIGHTS ON LB1, LB2, SBD. OPS CK NORMAL REF AMM TASK 23-15-00-730-801.