Service difficulty report · Display · Boeing 737890

Difficulty date
July 26, 2013
Submitted
July 29, 2013
Operation
Air carrier
Aircraft
N562AS
Make and model
Boeing 737890
Aircraft serial
35091
Aircraft time
26,448 hours, 7,940 cycles
Part
Display
Condition
Malfunctioned
Stage of operation
NR
How discovered
O
Nature of condition
P
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

NEITHER MCDU MENU PAGES HAS A SAT OPTION. SATCOM IS INSTALLED, NO WAY TO ACCESS IT. ACFT GROUNDED. CYCLED SYS POWER AND SAT OPTION RETURNED ON MCDU, SYS CHECKED GOOD IAW AMM 23-15-00.