Service difficulty report · Satcom · Boeing 737890

Difficulty date
October 6, 2013
Submitted
October 8, 2013
Operation
Air carrier
Aircraft
N562AS
Make and model
Boeing 737890
Aircraft serial
35091
Aircraft time
27,246 hours, 8,181 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

BLUE SAT CALL LIGHT ILLUMINATED WITH A CHIME, THERE IS NO SAT PHONE PAGE ON THE MCDU TO ANSWER CALL. ACFT GROUNDED. PERFORMED SATELLITE COMMUNICATION FAULT ISOLATION TEST NO FAULTS NOTED REF TASK-FIM 23-15-00-23 -801. ACFT RETURNED TO SERVICE.