Service difficulty report · Satcom · Boeing 737890

Difficulty date
October 11, 2013
Submitted
October 14, 2013
Operation
Air carrier
Aircraft
N531AS
Make and model
Boeing 737890
Aircraft serial
35199
Aircraft time
13,431 hours, 4,106 cycles
Part
Satcom
Condition
Inoperative
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING FLIGHT, ATTEMPTED TO USE SATCOM. THERE WAS NO SAT PROMPT ON MCDU MENU PAGE. ACFT GROUNDED. CYCLED POWER & SAT PROMPT IS ON BOTH MCDU MENU, PAGE REF FIM 23-15-00-23-801.