Service difficulty report · Fmc · Boeing 737890

Difficulty date
November 23, 2013
Submitted
November 25, 2013
Operation
Air carrier
Aircraft
N531AS
Make and model
Boeing 737890
Aircraft serial
35199
Aircraft time
13,911 hours, 4,240 cycles
Part
Fmc
Condition
Malfunctioned
Location
Cockpit
Stage of operation
NR
How discovered
O
Nature of condition
N
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM PROMPT NOT AVAILABLE OR DISPLAYED ON FMC. ACFT GROUNDED. DETERMINED TRANSCEIVER IN LOCKED UP STATE. ACCOMPLISHED MANUAL POWER CYCLE REF FIM 23-15-00-23-801. STEP C(4)(6). VERIFIED SATCOM PROMPT ON MCDU.