Service difficulty report · Satcom · Boeing 737890

Difficulty date
December 3, 2013
Submitted
December 5, 2013
Operation
Air carrier
Aircraft
N512AS
Make and model
Boeing 737890
Aircraft serial
39043
Aircraft time
20,363 hours, 6,300 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM ACARS PROMPT BECAME UNAVAILABLE DURING FLIGHT. ACFT GROUNDED. CYCLED POWER TO SATCOM SYSTEMS. SATCOM OPS TEST GOOD IAW AMM 23-15-00-730-801.