What was found
THE SATCOM PROMPT ON THE MCDU MENU PAGE IS MISSING, UNABLE TO ACCESS SATCOM. ACFT GROUNDED. RESET SATCOM SYS & PROMPT RETURNED. SATCOM OPS, CHECKED GOOD, IAW MM 23-15-00.
- Difficulty date
- December 13, 2013
- Submitted
- December 17, 2013
- Operation
- Air carrier
- Aircraft
- N579AS
- Make and model
- Boeing 737890
- Aircraft serial
- 35187
- Aircraft time
- 26,089 hours, 7,767 cycles
- System (JASC)
- 2300 · Communications System
- Part
- Satcom
- Condition
- Malfunctioned
- Stage of operation
- NR
- How discovered
- 9
- Nature of condition
- O
- Precautionary procedure
- O
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.