Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
December 30, 2013
Submitted
January 2, 2014
Operation
Air carrier
Aircraft
N431AS
Make and model
Boeing 737990ER
Aircraft serial
43255
Aircraft time
768 hours, 267 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING FLIGHT, LOST SATCOM MENU PROMT ON CDU MENU PAGE. ACFT GROUNDED. CYCLED POWER IAW MM FIM 23-15, TASK 801, OPS NORMAL.