Service difficulty report · Satcom · Boeing 737890

Difficulty date
January 3, 2014
Submitted
January 6, 2014
Operation
Air carrier
Aircraft
N560AS
Make and model
Boeing 737890
Aircraft serial
35179
Aircraft time
28,210 hours, 8,642 cycles
Part
Satcom
Condition
Malfunctioned
Location
Mcdu
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM PROMPT IS MISSING ON MCDU MAIN MENU. ACFT GROUNDED. ACCOMPLISHED FIM 23-15 TASK 801, SATCOM PROMPT RESTORED & OPS NORMAL, IAW MM 23-15-00.