Service difficulty report · Transceiver · Boeing 737890

Difficulty date
January 6, 2014
Submitted
January 9, 2014
Operation
Air carrier
Aircraft
N588AS
Make and model
Boeing 737890
Aircraft serial
35685
Aircraft time
23,818 hours, 7,337 cycles
Part
Transceiver
Part number
8222835002
Part serial
40FP51
Condition
Failed
Location
Satcom
Part time
1,426 hours, 398 cycles
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM WILL NOT DISPLAY ON ACARS MENU PAGE IN FLIGHT. SATCOM PROMPT DISPLAYED ON GROUND DURING PRE-FLIGHT BEFORE PUSHING. ACFT GROUNDED. REPLACED AND TESTED IRIDIUM TRANSCEIVER IAW MM 23-15-00. TEST PASSED.