Service difficulty report · Satcom · Boeing 737890

Difficulty date
March 31, 2014
Submitted
April 3, 2014
Operation
Air carrier
Aircraft
N584AS
Make and model
Boeing 737890
Aircraft serial
35682
Aircraft time
25,200 hours, 7,534 cycles
Part
Satcom
Condition
Malfunctioned
Location
Cockpit
Stage of operation
TX
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

NO SATCOM PROMPT ON MENU. ACFT GROUNDED. RESET SATCOM C/B TO RESTORE SATCOM PROMPT ON MENU.