Service difficulty report · Satcom · Boeing 737890

Difficulty date
May 14, 2014
Submitted
May 16, 2014
Operation
Air carrier
Aircraft
N532AS
Make and model
Boeing 737890
Aircraft serial
36346
Aircraft time
15,368 hours, 4,635 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
TX
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOMM PROMPT NOT DISPLAYED ON MCDU MENU PAGE. ACFT GROUNDED. FOLLOWED SATCOMM LOCK-UP, ON GROUND, PROCEDURE FROM QRH 5.3. SATCOMM PROMPT RETURNED.