Service difficulty report · Warning Message · Boeing 737990ER

Difficulty date
June 5, 2014
Submitted
June 9, 2014
Operation
Air carrier
Aircraft
N413AS
Make and model
Boeing 737990ER
Aircraft serial
352054764
Aircraft time
4,900 hours, 1,538 cycles
Part
Warning Message
Condition
False Activation
Location
Fuel System
Stage of operation
CL
How discovered
O
Nature of condition
N
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING CLIMBOUT, A FMC MESSAGE ALERT "VERIFY GW AND FUEL" WAS RECEIVED. PERFORMED UNIT, SHOWED FUEL , AND CENTER TANK FUEL INDICATOR WAS ABSENT ON UPPER DISPLAY UNIT. AFTER 2 MINUTES CENTER TANK FUEL SHOWED 30.00 TOTAL FUEL AND CONTINUED TO SHOW ERRONEOUS QTY FOR ABOUT 45 MINUTES AFTER WHICH IT CORRECTED ITSELF. ACFT GROUNDED. FQIS FLIGHT HISTORY SHOWS 2 FAULTS ON LAST FLIGHT LEG: NR 28-41303 TANK UNIT SHORT/FULL AND NR 28-41308 COMPENSATOR DATA BAD. CURRENT STATUS TEST AND GROUND TEST BOTH PASSED, REF FIM 28-41, TASK 801. SUMPED CENTER TANK AND FOUND NO WATER. CLEANED CTR TANK BUSSING PLUG, REF FIM 28-41 TASK 807. MEASURED CAPACITANCE OF COMPENSATOR AND TANK UNITS OF CENTER TANK, ALL VALUES WERE WITHIN LIMITS. NO HISTORY LAST 90 DAYS. OPS TEST OF FQIS NORMAL, REF MM 28-41-00.