Service difficulty report · Satcom · Boeing 737890

Difficulty date
June 14, 2014
Submitted
June 16, 2014
Operation
Air carrier
Aircraft
N577AS
Make and model
Boeing 737890
Aircraft serial
35186
Aircraft time
27,630 hours, 8,288 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM PROMPT MISSING MCDU MENU PAGE; RENDERING SATCOM INOPERATIVE. ACFT GROUNDED. PERFORMED FIM 23-15-00-23-801. SUSPECT POWER LOCK-UP. POWER CYCLED OFF AND ON. SATCOM OPS CHECKED GOOD.