Service difficulty report · Computer · Boeing 737990ER

Difficulty date
June 22, 2014
Submitted
June 26, 2014
Operation
Air carrier
Aircraft
N464AS
Make and model
Boeing 737990ER
Aircraft serial
40714
Aircraft time
328 hours, 108 cycles
Part
Computer
Part number
1762000101
Part serial
008728
Condition
Failed
Location
Fmc
Part time
371 hours, 125 cycles
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

RT FMC EXCESSIVELY SLOW TO CALCULATE. VNAV FAILED IN LEVEL FLIGHT T/O + 90 MIN. TOOK 10 MINUTES TO RE-ENGAGE. ON DESCENT, VNAV PATH MODE, ACFT ONLY PITCHED DOWN AT 300 FMP AND GOT 30 KNOTS SLOW. WE EXITED VNAV BY USING VERTICAL SPEED REMAINDER OF DESCENT. ACFT GROUNDED. WHILE ON DEFERRAL, PILOT REPORTS IN VNAV PATH BEGINNING DESCENT, ACFT GOT 700 FT HIGH ON PATH AND 25 KTS SLOW. TOOK OVER MANUALLY USING VERTICAL SPEED. VNAV OPERATED NORMALLY ONCE ESTABLISHED IN DESCENT. AUTOPILOT "A" ENGAGED. R & R NR 1 & NR 2 FMC AND INSTALLED OPC, LDDB, ADDB, AND MEDB SOFTWARE USING MEDIA TYPE 1 TO FMC NR 1 AND CROSSLOADED TO FMC NR 2. INSTALL REF AMM 34-61-02. ALL INSTALLATION TESTS COMPLETED IAW AMM 34-61-02-400-801 EXCEPT TASK 34-61-00-730-801 ONLY COMPLETED THRU PARAGRAPH F. STEP F AND FWD STILL REQUIRES COMPLETION. COMPLETED TASK 34-61-00-730-801 STEP F TO DATA VERIFIED ON TABLE 509, REF EA 900ER-34EA-12957.