As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
F/A & GATE AGENT REPORT FWD ENTRY DOOR DIFFICULT TO CLOSE WHILE MAKING GRINDING SOUND WHEN OPERATING. ACFT GROUNDED. DOOR OPERATION IS ROUGH AND VERY NOISY, HEAVY GRINDING NOISE COMING FROM UPPER HINGE AREA AND TORQUE TUBE PANEL. ACCOMPLISHED LUBRICATION OF GUIDE ARM ROLLER PIN AND HINGE GUIDE PLATES. REF MM TASK 12-25-21-603-001. ALSO ACCOMPLISHED FWD ENTRY DOOR TEST. OPS CHECKED GOOD IAW MM TASK 52-11-00-755-051. NO ADJUSTMENTS REQUIRED OR MADE.