Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
July 6, 2014
Submitted
July 10, 2014
Operation
Air carrier
Aircraft
N464AS
Make and model
Boeing 737990ER
Aircraft serial
40714
Aircraft time
507 hours, 168 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
TX
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM DISAPPEARED FROM MCDU MENU PAGE DURING POWER TRANSFER. ACFT GROUNDED. ACCOMPLISHED SATCOM BITE AMM 23-15-00, OPS CHECK NORMAL.