Service difficulty report · Display · Boeing 737990ER

Difficulty date
August 29, 2014
Submitted
September 3, 2014
Operation
Air carrier
Aircraft
N413AS
Make and model
Boeing 737990ER
Aircraft serial
35205
Aircraft time
5,824 hours, 1,834 cycles
Part
Display
Condition
Malfunctioned
Location
Cockpit
Stage of operation
AP
How discovered
9
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ON APPROACH, BOTH VTK FLAGS ON PILOTS AND F/O'S NAV DISPLAYS AND BOTH PILOTS AND F/O'S FMC SCREENS DEFAULTED TO MENU. ACFT GROUNDED. BOTH FMC COMPUTERS SHOW "PGM FAULT" FLT 1 IAW FIM 34-61, TASK 807. NO OTHER FAULTS SHOWN. HAS NO OTHER HISTORY IN TRAX BOTH FMC'S APPEAR NORMAL AT THIS TIME.