Service difficulty report · Satcom · Boeing 737890

Difficulty date
September 25, 2014
Submitted
September 30, 2014
Operation
Air carrier
Aircraft
N581AS
Make and model
Boeing 737890
Aircraft serial
35188
Aircraft time
28,267 hours, 8,676 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
TX
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ON POWER TRANSFER ON GROUND SATCOM PROMPT ON FMC MENU PAGE DISAPPEARED. ACFT GROUNDED. QRH PROCEDURE 5.3, SATCOM LOCKED UP ON GROUND. PERFORMED, NORMAL SATCOM PROMPT RESTORED.