Service difficulty report · Satcom · Boeing 737890

Difficulty date
October 26, 2014
Submitted
October 28, 2014
Operation
Air carrier
Aircraft
N519AS
Make and model
Boeing 737890
Aircraft serial
36482
Aircraft time
21,986 hours, 6,598 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
TX
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

NO SATCOM PROMPT ON MCDU MENU PAGE AFTER POWER TRANSFER. ACFT GROUNDED. ACCOMPLISHED QRH FOR SATCOM LOCKUP ON GROUND, SYSTEM RETURNED TO NORMAL AFTER 60 SECONDS.