Service difficulty report · Transceiver · Boeing 737990ER

Difficulty date
November 9, 2014
Submitted
November 11, 2014
Operation
Air carrier
Aircraft
N469AS
Make and model
Boeing 737990ER
Aircraft serial
41702
Aircraft time
851 hours, 254 cycles
Part
Transceiver
Part number
8221710311
Part serial
41D824
Condition
Unknown
Location
Wx Radar Sys
Part time
783 hours, 228 cycles
Stage of operation
CR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

MULTISCAN RADAR IN AUTO MODE DOES NOT DISPLAY TERRAIN IN THE MAP MODE. PRESSING AND HOLDING GC, GROUND CLUTTER, BUTTON DOES NOT DISPLAY GROUND CLUTTER AS IT SHOULD ON EITHER PILOT DISPLAY. THE TEST MODE DOES NOT DISPLAY WHAT APPEARS TO BE A NORMAL TEST PATTERN. SELECTING MANUAL MODE DOES NOT DISPLAY TERRAIN IN THE MAP MODE. SUSPECT THE AUTO MODE IS PROBLEMATIC. ACFT GROUNDED. REPLACED THE WX RADAR TRANSCEIVER IAW TECH SERVICES REQUEST. REF AMM 34-43-11. ACCOMPLISHED OPS TEST, OPS TEST NORMAL. GROUND VERIFICATION SUCCESSFUL.