Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
November 19, 2014
Submitted
November 21, 2014
Operation
Air carrier
Aircraft
N431AS
Make and model
Boeing 737990ER
Aircraft serial
43255
Aircraft time
4,273 hours, 1,405 cycles
Part
Satcom
Condition
Locked
Stage of operation
TX
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKED UP ON THE GROUND. ACFT GROUNDED. FOLLOWED CHECKLIST, AND RESET THE CB. AFTER 1 MINUTE OR 2, THE SATCOM PROMPT RETURNED TO THE MENU PAGE.