Service difficulty report · Satcom · Boeing 737890

Difficulty date
November 25, 2014
Submitted
December 2, 2014
Operation
Air carrier
Aircraft
N530AS
Make and model
Boeing 737890
Aircraft serial
36578
Aircraft time
18,213 hours, 5,466 cycles
Part
Satcom
Condition
Failed
Stage of operation
CR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM INOPERATIVE DURING CRUISE, ATTEMPTED TO MAKE A SATCOM CALL. AFTER PUSHING THE SATCOM PROMPT THE PROMPT DISAPPEARS, AND THE CALL DOES NOT GO THROUGH. ACFT GROUNDED.