Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
December 17, 2014
Submitted
December 19, 2014
Operation
Air carrier
Aircraft
N431AS
Make and model
Boeing 737990ER
Aircraft serial
43255
Aircraft time
4,592 hours, 1,515 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
TX
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

CREW REPORTS SAT PROMPT DISAPPEARED FROM CDU MENU PAGE. ACFT GROUNDED. FOLLOWED QRH, PROMPT REAPPEARED.