Service difficulty report · Satcom · Boeing 737890

Difficulty date
December 18, 2014
Submitted
December 22, 2014
Operation
Air carrier
Aircraft
N531AS
Make and model
Boeing 737890
Aircraft serial
35199
Aircraft time
18,096 hours, 5,504 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SAT PHONE NR 1 AND NR 2 INOPERATIVE. CHIMES AND FMC APPEAR TO WORK NORMALLY. SAT COMM WOULD NOT CONNECT. ACFT GROUNDED. PERFORMED SATCOM COMMUNICATION SYS TEST STEPS A-E F/O AMM TASK 23-15-00-801. OPS CK GOOD.