Service difficulty report · Satcom · Boeing 737890

Difficulty date
December 20, 2014
Submitted
December 22, 2014
Operation
Air carrier
Aircraft
N563AS
Make and model
Boeing 737890
Aircraft serial
35180
Aircraft time
31,180 hours, 9,503 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKED UP. ACFT GROUNDED. CYCLED POWER AND BOTH SATCOM PROMPT CAME ON BOTH MCDU. SATCOM GROUND VERIFICATION TEST, OPS CK GOOD. REF FIM TASK 23-15, TASK 801.