Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
December 26, 2014
Submitted
December 29, 2014
Operation
Air carrier
Aircraft
N469AS
Make and model
Boeing 737990ER
Aircraft serial
41702
Aircraft time
1,318 hours, 416 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
TX
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

OBSERVED LACK OF "SAT" PROMPT ON ACARS. ACFT GROUNDED. ACCOMPLISHED "SATCOM LOCK-UP, ON GROUND " QRH. "SAT" PROMPT RETURNED.