Service difficulty report · Satcom · Boeing 737890

Difficulty date
January 31, 2015
Submitted
February 4, 2015
Operation
Air carrier
Aircraft
N581AS
Make and model
Boeing 737890
Aircraft serial
35188
Aircraft time
29,713 hours, 9,091 cycles
Part
Satcom
Condition
Failed
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DIFFICULTY COMMUNICATING WITH DISPATCH VIA SATCOM. SATCOM FAILED, OR DROPPED THREE DIFFERENT CALLS WITH DISPATCH AND FAILED TO CONNECT FOR ONE ATTEMPTED INCOMING CALL FROM DISPATCH. ACFT GROUNDED. OPEN.