Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
February 14, 2015
Submitted
February 18, 2015
Operation
Air carrier
Aircraft
N469AS
Make and model
Boeing 737990ER
Aircraft serial
41702
Aircraft time
1,855 hours, 612 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM USED INFLIGHT. COULD TRANSMIT ON ONE BUT COULD NOT HEAR. COULD HEAR ON TWO, BUT COULD NOT TRANSMIT. ACFT GROUNDED. PERFORMED SATCOM COMMUNICATION SYS TEST IAW MM 23-1500-730-801, SYSTEM TEST IS GOOD BOTH NR 1 AND NR 2 RECEIVES AND TRANSMITS.