Service difficulty report · Satcom · Boeing 737890

Difficulty date
February 15, 2015
Submitted
February 17, 2015
Operation
Air carrier
Aircraft
N563AS
Make and model
Boeing 737890
Aircraft serial
35180
Aircraft time
31,784 hours, 9,686 cycles
Part
Satcom
Condition
Locked
Stage of operation
TX
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP. ACFT GROUNDED. ACCOMPLISHED QRH PROCEDURE, PS 3. SATCOM PROMPT RESTORED ON MCDU MENU PAGE AFTER 3 MINUTES.