Service difficulty report · Satcom · Boeing 737890

Difficulty date
March 15, 2015
Submitted
March 19, 2015
Operation
Air carrier
Aircraft
N597AS
Make and model
Boeing 737890
Aircraft serial
35689
Aircraft time
26,340 hours, 8,163 cycles
Part
Satcom
Condition
Inoperative
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

UNABLE TO CONNECT TO DISPATCH VIA SATCOM 1 OR 2, CDU SHOWS DIALING AND ANSWERED BUT NO VOICE CONTACT. ACFT GROUNDED, ON DEFERRAL.