Service difficulty report · Satcom · Boeing 737890

Difficulty date
May 24, 2015
Submitted
May 26, 2015
Operation
Air carrier
Aircraft
N513AS
Make and model
Boeing 737890
Aircraft serial
35192
Aircraft time
25,416 hours, 7,762 cycles
Part
Satcom
Condition
Locked
Stage of operation
TX
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCK-UP DURING POWER TRANSFER. ACFT GROUNDED. FOLLOWED QRH PROCEDURE AND RESTORED SAT SELECTION ON MCDU MENU.