Service difficulty report · Satcom · Boeing 737890

Difficulty date
June 25, 2015
Submitted
June 30, 2015
Operation
Air carrier
Aircraft
N584AS
Make and model
Boeing 737890
Aircraft serial
35682
Aircraft time
30,253 hours, 9,051 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

NO SATCOM ON MENU PAGE, ACFT GROUNDED. USED PROCEDURE "SATCOM LOCK-UP" IN QRH, 5.3 FOR SUCCESSFUL RESTORATION.