Service difficulty report · Satcom · Boeing 737890

Difficulty date
July 17, 2015
Submitted
July 21, 2015
Operation
Air carrier
Aircraft
N565AS
Make and model
Boeing 737890
Aircraft serial
35181
Aircraft time
33,008 hours, 10,054 cycles
Part
Satcom
Condition
Locked
Stage of operation
TX
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCK-UP OCCURRED DURING POWER TRANSFER. ACFT GROUNDED. RESET SUCCESSFUL IAW QRH.