Service difficulty report · Fmc · Boeing 737990ER

Difficulty date
July 28, 2015
Submitted
July 30, 2015
Operation
Air carrier
Aircraft
N474AS
Make and model
Boeing 737990ER
Aircraft serial
40715
Aircraft time
235 hours, 89 cycles
Part
Fmc
Part number
1762000101
Part serial
010039
Condition
Failed
Location
Ee Bay
Part time
235 hours, 89 cycles
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AT CRUISE ALTITUDE OF 34000 FT, .78 MACH, AT APPROXIMATELY 0112Z, VTK FLAG ON CAPTAINS SIDE FOLLOWED BY DUEL MCDU BLANKING AND LOSS OF LT NAV TRACK. F/O SIDE WAS MASTER, VTK FLAG THEN RESOLVED ITSELF WITH NO PILOT ACTION AND MCDU'S RECOVERED. FMC FLIGHT PLAN RETURNED. SUBSEQUENTLY CAPT USED FMC TO ATTEMPT A "DIRECT TO" AND THE ENTIRE ANOMALLY REPEATED ITSELF THEN RECOVERED. AFTER RECOVERY, DID NOT USE CAPTAIN SIDE MCDU KEYBOARD AND ALL WAS NORMAL. LEFT IRS SHOWED 2 MILES OFF. ACFT GROUNDED. FOUND MULIPLE FAULTS FOR FMC CHANNEL A. REPLACED NR 1 FMC. ALL OPS NORMAL. REF MM 34-61-02. FMC SYSTEM TEST PASS, REF MM 34-61-00-730-801.