Service difficulty report · Satcom · Boeing 737890

Difficulty date
August 13, 2015
Submitted
August 17, 2015
Operation
Air carrier
Aircraft
N560AS
Make and model
Boeing 737890
Aircraft serial
35179
Aircraft time
34,559 hours, 10,493 cycles
Part
Satcom
Condition
Locked
Stage of operation
TX
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCK UP. ACFT GROUNDED. RESET SAT COMM PROMPT VIA QRH PROCEDURE. SAT COMM PROMPT HAS BEEN RE-ESTABLISHED.