Service difficulty report · Keyboard · Boeing 737890

Difficulty date
August 17, 2015
Submitted
August 19, 2015
Operation
Air carrier
Aircraft
N538AS
Make and model
Boeing 737890
Aircraft serial
41188
Aircraft time
12,913 hours, 3,798 cycles
Part
Keyboard
Part number
17410802
Condition
Broken
Location
Cockpit Display
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

BUTTON 1L ON CAPT MCDU BROKE INTO TINY PIECES AND THEY ARE LOST. ACFT GROUNDED. REPLACED FMCS CDU KEYBOARD. OPS NORMAL. VERIFIED GROUND TEST GOOD, REF MM 34-61-01.